Support
Answers to the common questions — and a direct line to us if you need one.
How does family sharing work?
Invite your partner, a grandparent, or another caregiver from Settings → Family. Everyone sees the same baby and every log syncs instantly, so there's no double-entry or guessing who did the last feed.
What are wake windows?
The stretch of awake time your baby can comfortably handle before the next nap. Ziggy follows an age-appropriate default schedule — or a custom one you set — and reminds you when the wake window ends.
Do I need to pay?
No — tracking, personalized insights, growth charts, milestone tracking and family sharing are all free. Premium adds a home-screen widget, achievements, custom reminders, a tunable sleep schedule and a customizable data export.
Where is my data stored?
Your data is stored securely on our servers and synced to your devices. You can export it any time, and delete your account and data from Settings.
Contact us
We usually reply within a day. You can also email support@ziggybb.com.